Pay us a compliment

||Pay us a compliment
Pay us a compliment2018-03-14T12:47:36+00:00

It’s very important to us that we provide you with a great customer experience.

We encourage all our team members to demonstrate our values: ambitious, caring, collaborative, empowering and trusted. We also aim to communicate with you in a way that is human and kind.

If you’ve been impressed by a member of our team, why not nominate them for a WOW! Award?

Recent Nominations

  • Cynthia Ologunde | Senior Caretaking Administrator | Property Services

    Cynthia was proactive in ensuring our residents get best value for money. She has recently taken over the responsibility for payment of communal bin hire to local authorities. During this process she has challenged and question the costs at various sites. At Falling Lane in particular, sites in Hackney and in Brixton due to her work we have been able to reduce costs. Cynthia has checked the number of bins on site, queried the frequency of collections, adjusted the number of waste to recycling bins and all of this will be to the benefit of our residents who are charged for the additional collections and bins on site. This is just the tip of the ice berg but shows how Cynthia cares about delivering value and a good service for the people in our homes.Nominated By: Anonymous […]

  • Lisa Thomas-Pam | Floating Support Worker (Steps) | C&S South

    Lisa is a very good person; she listens, helps and cares. She is so amazing. I don't think I would have a flat to live in if it wasn't for Lisa. She is a very valuable member of STEPS and I was very impressed with her kindness. I wish I could stay in touch with her. Good Luck, Lisa!Nominated By: Tariq S. […]

  • Bankole Ajayi | Support Worker |

    Recently I had big problems with my back and my movement - Bankole was extremely kind to me and even when I was in hospital he looked after my place. He is very very kind and understanding and one of the best key workers I've ever experienced.Nominated By: Farivar Tovs […]

  • Laura Edmeades | Caseworker |

    Following on from a telephone call a convenient home visit was arranged. Laura arrived on time and was most helpful in completing the Blue Badge forms for my husband. She showed great interest in the medicine he was taking and discussed his forthcoming operation. She explained everything to do with the forms.Laura was well organised and self-motivated and we have benefitted greatly from the experience. Thank you @CarePoint for your help and kindness.Nominated By: Christine Cordery […]

  • Anthony Padmore | Polyteck - Contractor

    Anthony was very professional, polite and very experienced. Anthony showed empathy and understanding throughout his visit. He managed to get the repair resolved which the tenant and family are extremely grateful for.Anthony has shown tremendous collaboration, putting the customer first. This nomination is well deserved for Anthony's professionalism and representing both Polyteck and Peabody's brand... Keep up the good work!!Nominated By: Maggie Manga […]

  • Aaron Price | Lettings Negotiator | Market Rent Strategy

    I had the pleasure of corresponding with Aaron when moving into Valetta House Queenstown Road in the Autumn. He was friendly, approachable and always willing to go above and beyond. He was excellent at responding quickly to emails and was happy to answer any questions I had throughout the process. As a result of his excellent customer service, I can say that my experience of moving into a Peabody property was positive and hassle free.Nominated By: Patrese Foster […]

  • Samantha Sullivan | Trailblazer Mentor |

    Sam is the most amazing lady I have ever met and without her help I would have lost everything. I cannot thank Sam enough for what she has done for me and my children. I'm so sad to not have her around anymore. Thank you, Sam!Nominated By: Kelly Henderson […]

  • Sandra Walker | Floating Support Worker (Steps) | C&S South

    Sandra - through her great support and competence - has helped me enourmously and has lifted the heaviest load off my shoulders; gone are the nightmares and my depression is now a thing of the past. I consider this a really big WOW.Nominated By: Myra Hansford […]

  • Halil Can | Decant & Resettlement Officer |

    Halil was polite and most helpful during the move!Nominated By: Anonymous […]

  • Sandra Walker | Floating Support Worker (Steps) | C&S South

    Sandra was patient, friendly and easy to talk to. She knew her job and as a result we have been given Attendance Allowance, which is a great help to us!Nominated By: Sybil Burgess […]