Jamie Hedges, a finance apprentice based in our Rowan House office, tells us the amazing journey that led him to working for us and his aims for the future.

Tell us a bit about yourself

In 2006, when I was 16, I had a motorcycle accident where I hit my head very badly and suffered a severe head injury. I was taken to hospital where I remained in a coma for two months and doctors didn’t know if I would wake up or even walk again. Luckily I did wake up but I couldn’t speak and had to write everything down.

I stayed in hospital for six months where I had regular rehabilitation but when I left I was still using a wheelchair and was unable to walk. I moved back in with my parents and started regular physiotherapy sessions to help improve my chance of walking. I also re-joined my local gym and slowly progressed until I was able to walk, unaided, by the end of 2007.

Before my accident I was going to college and had an apprenticeship lined up in mechanics. So, when I started walking again and felt like I had regained some independence I went back to college. I completed a few courses but had trouble finding work after I left.

I also felt like I needed to move out of my parents’ home and get a bit more independence but finding a home through the council didn’t work. However, due to my head injury I was able to find a place at Berryfields, a Family Mosaic scheme in Colchester for people with an acquired brain injury.

After a while there I have now moved into another Family Mosaic flat in Farraday House in Colchester and really enjoy having a home of my own.

It’s been a long road but now I have a job that I love and my own flat. When I get tired my walking and speech get worse but my injury has not stopped me from working or getting on with my life.

How did you hear about Family Mosaic?

It was while I was at Berryfields that one of the support workers, Eileen, showed me the application for the apprenticeship at Family Mosaic so I applied but didn’t expect to hear anything back.

Much to my surprise I got an interview and eventually got the job!

Tell me about your job and what it involves?

My job involves raising invoices on Capita for the care service in Essex and working with various teams and team leaders.

I work four days a week and go to college once a week where I am about to take the final exam for my AAT Level 2 qualification in accountancy.

What’s the best part of the job?

I would say the people I work with and the general job role. I certainly couldn’t wish for a better boss!

What’s the worst part of the job?

I can’t think of anything I don’t like.

Would you recommend working for Family Mosaic?

I would definitely recommend people to work at Family Mosaic.

What would you like to do in the future?

I’m not sure at the moment. My apprenticeship comes to an end this September and Elf (my manager) has said there may be a role for me in business administration.

The great thing about Family Mosaic is that I have been able to get my foot in the door for all aspects of finance.

And finally, how would you sum up your job?


Elf Appleby, Jamie’s manager, has also been impressed:

It’s always a pleasure to come in to work in the morning as Jamie is always there before me (super-punctual) and ready with a cup of coffee – clever man!

His attitude to work is exemplary, he is very positive and works very hard. Many people have come up to me to tell me how impressed they are with him, and I’m thrilled that Family Mosaic was able to offer him this opportunity.

As my first ever report, I’ve been spoiled a bit, and I’m not sure if there are many people who could measure up to him in terms of attitude, work ethic and smart appearance  – he makes me look like a right scruff bag.