Greenwich Young People Floating Support Service

|Greenwich Young People Floating Support Service

Greenwich Young People Floating Support Service offers visiting support to young people aged between 16 and 24 in the borough of Greenwich.

Where we can help

Greenwich, London

Who we support

Young people

About the service

The service can provide support to people in their own accommodation, whether this is privately rented, shared, supported housing or living with family or friends.

Along with providing support to teenage parents, we also offer three different types of support:

  • Crisis Intervention – immediate, short term support to help if you are in crisis
  • Mediation – work to help resolve issues you may have with your family that could otherwise result in you becoming homeless
  • Independent Living Support – advice and support to help you improve your independent living skills

Our staff can support you around a range of different areas to enable you to become as independent as possible. The support includes:

  • Maintaining an tenancy with a view to moving into independent accommodation
  • Linking in with healthcare services
  • Reducing your substance misuse and offending behavior
  • Budgeting and managing money and benefits
  • Increasing social and living skills and broadening support networks
  • Links into education, training and work opportunities
  • Developing your life skills

Every customer has a support plan that reflects your support needs and aspirations. Support workers regularly review these plans with you to make sure that they still reflect your needs.

The service lasts from three months to two years and staff are available on our duty line Monday to Friday 9.00am – 7.00pm and 10.00am – 5.00pm on Saturday.


Referrals are received through our referral gateway, 1st Base Housing. They can be contacted on 020 8921 8825 Monday to Friday 9.00am to 5.30pm.

You can also contact the Greenwich Floating Support duty line to discuss referrals on 020 3478 9765 Monday to Friday 9am to 7pm and Saturday 10am to 4pm.

All referrals need to be submitted with a Young Person Assessment and Risk Assessment completed. If we receive a referral from the Incomes Team, we will need to complete our own assessment of the young person’s needs.

Contact Details

Tel: 0300 123 3456