Family Mosaic held an event in Romford to celebrate a successful year of the Carepoint service in Havering alongside introducing people to the new Here to Help service.

The event, held at the Romford Baptist church, saw a big turnout of customers, local stakeholders and partner agencies come together to learn more about the services and to establish some useful links into the local community.

The Havering Carepoint service offers free, independent information, advice and guidance to people who want to find out more about care and support services in Havering. It offers a ‘one stop shop’ for people who may need help with staying independent at home, accessing care services, staying safe, finding out about welfare benefits and much more.

Barbara Horne, operations manager for Family Mosaic, is really proud of the service:

Carepoint has been running for a year now. It’s been a big learning curve but we feel really proud of what we have achieved so far. The service is expanding and one of the biggest success is having a weekly stall in Romford market every Friday. This provides a really easy way for customers to access the service.

The event was also an opportunity to introduce the new Here to Help service. This service offers short term support around a range of issues to help you improve your confidence and stay independent.

Alan, a customer from the Here to Help service, was full of praise for the support he has received:

I was going through a really bad time before I started to get help from my support worker Cheinah. She has helped me with so many things and if she didn’t know the answer to something, she has always known someone who does. If it hadn’t been for this service, I really don’t know what I would have done.

The Deputy Mayor, Councillor Linda Van-den-Hende, also attended the event and was keen to support the work Family Mosaic were doing:

Anyone can be in crisis from time to time and it’s important that we get together to recognise support like this. I’m pleased that Havering Council have helped with this funding for this service and I hope people make use of it.

Guests were provided with lunch and an opportunity to network and share contact details. Alexandra King, the Havering gateway co-ordinator, also gave a presentation to explain more about the two services and how people can apply.

All in all it was a great event that really spread the word about the Family Mosaic services available in the Havering area.