The North Essex Mental Health Service is a specialist service consisting of a range of supported housing for people that have experienced mental health problems.

Where we can help

Colchester and Tendring

Who we support

Mental Health

About the service

The service offers a range of supported housing, along with specialist support for people between the ages of 18 and 65, who have mental health issues, are vulnerable and in need of help to develop skills to live independently.

Customers are supported by the service for up to two years. During this time, experienced support staff will assist you to manage your mental health recovery and improve your confidence and sustain your accommodation. We can help with things like:

  • Maintaining an independent tenancy
  • Linking in with healthcare services
  • Budgeting and managing money and benefits
  • Increasing social and living skills and broader support networks
  • Links into educations, training and work opportunities
  • Increase your self esteem
  • Better use of recreation time

The service works in conjunction with statutory mental health services to provide a comprehensive support package.

Every customer has a support plan that reflects your support needs and aspirations. Support workers regularly review your plan with you to make sure that it still reflects your needs.

When it is agreed that you are ready for move on, staff will support you to approach the local authority or private landlords to move on to your own independent accommodation.


Referrals received from the North Essex Joint Referral Panel, chaired by North Essex Partnership Foundation NHS Trust. Referrals are made to this Panel by Care Coordinator / Mental Health Team / Mental Health Professional only.

Referrals can be made by Colchester Borough Homes, who then refer to the service. Family Mosaic then conducts a referral assessment with regards to the suitability of the service.

Colchester Library and Community Hub, Trinity Square, Colchester CO1 1JB
Open Monday to Friday 9.00am to 5.00pm (except bank holidays)
Visit in person (not postal address)

Contact Details

Tel: 0300 123 3456