Hampshire Supported Housing Services

Supported Housing2018-03-14T12:35:11+00:00

And we’re off!

We are thrilled to announce that, after many months of planning, organising and recruitment, our new East Sussex services are now up and running!

Arcola Street

Specialist supported housing scheme specifically for male former rough sleepers with additional complex needs.

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Ashley, 22

Finding support and growing in confidence after moving into a specialist mental health scheme in Bexhill.

Award winning services

The East Sussex Adaptations Service has beaten off stiff nationwide competition to win two awards in the Foundations Home Improvement Agency Awards 2013.

Bells Project

Extra care scheme in Stoke Newington, for African Caribbean people over the age of 55 in need of housing with additional care and support.

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Sheltered scheme for adults over 55 years of age with support needs in Tunbridge Wells.

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Braintree prom night

A collection of photos from our prom night for our customers in Braintree in November 2013

Cambria Road

Specialist supported housing scheme for people with mental health and substance misuse issues in the London Borough of Lambeth.

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Camhurst House

Specialist supported housing scheme specifically for people with alcohol and mental health issues but who may also have additional complex needs.

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Can cook, will cook

After identifying a healthier diet and improving cooking skills as goals for their personal development plans, a group of 10 of our service users were able to take-part in a 5 week cooking course. The course was funded through a personalisation grant provided by Supporting People programme, and was organised by our staff in partnership with Southampton City college to help customers achieve their personal development goals. As part of the course, participants were introduced to a variety of culinary skills and new ingredients through cooking a different dish each week. The course began with a simple pasta recipe and ended with a more complex goat’s cheese and tomato tart recipe. All 10 service users completed the course and were given a specially adapted cook book to take away with them so that they could continue developing their cooking skills at home. The course participants found it an enjoyable and motivating experience, and are looking forward to helping develop future courses. For more information please contact Alex Marshall, Communications Officer, on 01273 766 002.

Canonbury Lane

Supported Housing scheme that provides support for people with severe and enduring mental health issues in Islington.

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Colouring in the community

Staff from our Essex floating support service are volunteering in a new project to help people with mental health issues in the area

Confident Customers

A group of our customers in Southampton came to a Confidence Building workshop in Central Hall to learn about ways to feel more positive and assertive. 12 customers from the Southampton Disabilities and Floating Support services attended the event and were encouraged to come up to a board displaying word and pictures depicting different moods such as anxious, calm and happy and to choose the one that best depicted how they felt. Shelley Edwards, the trainer from Progress to Success, then guided the group through several exercises showing how to build confidence including the 'wheel of confidence' where the attendees scored themselves from 1 to 10 on how confident they felt in different situations. One of those who attended who had initially chosen the word 'scared' to describe how they were feeling was then able to stand up in front of the group to feedback on one of the exercises that they had completed - a real transformation! All the customers worked really well together and ended up chatting happily about their experiences of the workshop. A couple of the attendees also said that they would like to try some Assertiveness and Positive Thinking Training in the future. For more information on

Customer art exhibition

An exhibition of art created by our customers, held at our head office in London in November 2013

Customer Bake-Off

Customers from the Southampton Disabilities service decided that they would like to get stuck in and make a range of sweet treats for the cake stall at the Jubilee Picnic in Eastleigh. So, they enrolled on a 5-week baking course at City College in Southampton so that they could learn the best way to keep people happy at the picnic! Hats on, aprons tied and sleeves rolled up ready, each week a step by step demonstration was given for making different treats. First on the menu were scones followed by millionaire shortbread biscuits in the second week, fairy cakes in the third week, and tray bakes, coated in lovely lemon drizzle or colourful cherries and almonds, in the fourth week. In the final week, bakers made a combination of these between them, resulting in a varied spread for the picnic the following day. Volunteers agreed prices with any profit going back into the social fund.  The group thoroughly enjoyed themselves, learnt some new skills and the cake stall went down a treat.

Customers get competitive!

Essex became a bit brighter this summer with a sudden increase in the number of tall, yellow sunflowers grown around the region

Customers Get Cooking Tips

New recipe book is full of tips about planning your meals and eating a balanced diet with a selection of easy to follow, tasty recipes.

Customers get rocking!

Our customers from Essex recently enjoyed the Camp Rock musical event at their local arts centre. Find out more...

Domeney Court

Sheltered housing scheme with support for people over the age of 65 in the London Borough of Newham.

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Enjoying Mayfest despite the rain

Two staff members from the Essex Outreach Support helped to promote their service recently at the Mayfest festival in Basildon. The annual festival is organised by the Rotary Club of Basildon Concord and brings local charities and community groups within Basildon Council areas together to showcase their work to the local community. Mayfest was held in Basildon town centre and despite the poor weather, over 50 different organisations had stalls and a great number of local people came along to enjoy the event.           Denise Monk and Fiona Murray, both Outreach Support Officers from the Essex Outreach Service, had a stall to promote their service and raise awareness of the Peabody brand in the area. The service provides a range of visiting support to people around the Basildon area and can help with issues like financial hardship, health related problems and accessing or maintaining suitable accommodation. Denise enjoyed the day despite the rain; “The weather wasn’t in our favour but that didn’t stop the local Mayor stopping to say hello and help spread the word about Peabody. We also saw lots of our previous customers who recognised us and came along to say thank you.” L-R:

Epping Way

Specialist supported housing scheme for young people preparing to leave or having recently left the care of social services.

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Essex Pride

A great day was had by all recently as staff from care and support and HR went along to promote Peabody at Essex Pride in Chelmsford.

EU Debate in Southampton

A group of customers and staff take part in an interesting debate about the upcoming European Union referendum

Festival fever hits Orsett Hall

Our customer festival in Essex offers a wealth of experiences and activities all aimed at improving health, wealth and wellbeing.

Finance Apprentice

Jamie Hedges tells us the amazing journey that led him to working for us and his aims for the future

Green Fingers in Sussex

For the past three months we have been working with supported housing customers in East Sussex to help them make their communal areas greener and more welcoming. To start with customers came along to meetings to share what they thought about their outdoor areas and how they could be improved. When the plans had been agreed Greening Communities Project Worker Emma Reeves worked with customers and staff to help make the ideas a reality. Three sites have been chosen for this year; two teenage parent projects in Brighton and a mental health project in Hastings. The two outdoor spaces for the projects in Brighton proved to have very different challenges. Orlando House has a north facing courtyard which doesn’t receive any sunlight and Gocher Court has a larger court yard and some borders but is either scorching hot or in deep shade. It was quickly decided that for Orlando the emphasis would be to make it more comfortable for the customers children to play in and therefore plans for a soft rubber flooring are afoot. The fences will be painted jungle style and shade loving creepers and climbers will be used up the fence to give extra depth to the painting. At Gocher

Greening Communities project launched!

We have developed a new Greening Communities project to support our customers to ‘Green’ areas of communal gardens or underused green spaces in the local community. This will involve working with vulnerable adults that are supported through our services including our Home Improvement Agencies. The new Greening Communities Project worker will work along side partner organisations and other internal services to support communities to realise their ideas in developing and improving open spaces. These projects will start with customer consultations and work through to delivery and eventual completion. These will include clearing days, planting days and on to creating edible spaces as well as developing natural play, sensory gardens and relaxation areas so that people can have a place to meet up and form long lasting friendships well after the project worker has handed it over to the customers to run. For more information on this or any other services that we deliver, please contact Alex Marshall, Communications Officer, on 01273 766 002. If you would like to get involved with other Social Inclusion projects, please contact Ann-Maree Purnell, Social Inclusion Officer, on 07785 724 983

Hackney Winter Warmer

Our Older People’s Floating Support Team in Hackney are running a fun fashion show to promote wrapping up well in the cold weather.

Hampshire HIA gets results

Our Hampshire HIA has recently completed a report on their work during the first quarter of 2105, from April to June

Handyperson Service Picks Up Award

The East Sussex Handyperson Scheme collect the coveted 'Handyperson Service of the Year’ award in the Foundations Home Improvement Agency Awards 2012.

HAPi Feet in Ashford

Our HAPi customers learn about various aspects of health through talks and demonstrations followed by a range of activities.

Health, Wealth & Wellbeing project

Our customers tell us what they think of our Health and Wellbeing programme which we run in several London boroughs for people aged 50 and over.

Here To Help

A visiting support service that offers free housing support for people aged 60 and over in Chichester, Arun and Mid Sussex.

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In Touch Support part of Family Mosaic

Previously part of Hyde Housing, In Touch Support has now joined Family Mosaic Housing. The acquisition brings 120 contracts, 4,200 clients, and another 500 staff into the Family Mosaic organisation. There will be no change to the day-to-day service for clients or loss of support staff as they will also move across with In Touch to Family Mosaic along with the existing contracts with local authorities.  

Jamie moves forward

Our finance apprentice, Jamie Hedges is moving on to better and faster things in his new job.

Jamie, 19

Becoming independent and finding a place to call home after leaving care at a young person’s scheme in Colchester.

Jubilee Picnic in the Park

Customers from Southampton joined the Learning Disabilities New Forest service to celebrate the start of the Queen’s Diamond Jubilee weekend with a Picnic in the Park. Plans came together over several months, many ideas were bounced around and once everything was planned all the volunteers were given jobs to do to help the day run smoothly. Thankfully the winds and rain held off long enough to unload cars and safely pitch the gazebo, decked out in royal bunting. Red, white and blue tablecloths covered the cake stall, with cake stands assembled to hold dozens of cakes made by the Southampton Disabilities team. Elsewhere, volunteers looked after the popular lucky-dip and garden enthusiasts were drawn to the plant stall. The sun tried its best to shine through the cloud and everyone enjoyed a picnic and a look round the stalls before the Mayor arrived to enjoy the event. All in all, it was a very successful day along with raising extra money for the social fund to put towards future events.

Kew Gardens Trip

Customers enjoyed a wet and wild day out at the Royal Botanical Gardens, thanks to the Greening Communities team

Kim, 42

Learning new life skills and making friends in a long term learning disability scheme in Southampton.

Knit and Natter Group

A new arts and crafts group launches at the King Edward Community Centre in Laindon, Essex.

Latest Reachout Magazine

The spring and summer edition of Reachout is now out and includes a great range of stories and articles about what's been going on throughout our organisation. Included in this publication are the customers from London and Southampton who learnt more about diet and nutrition by attending healthy cooking courses, information about the new befriending service in Castle Point, the great Surrey Service User Cafe and much, much more! If you would like to have a look at the magazine, click Reachout Spring/Summer 2012.  

Learning New Skills

Customers in Southampton are offered the opportunity to learn some new skills with some training sessions offered by us.

Living after trauma

Customer explains the event that changed his life and how he’s making his way back to independence

Manor Street

A supported housing scheme in Braintree for homeless families and single young people aged between 16-25 years.

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Medway Team join forces with Trading Standards to tackle loan sharks

Our staff team in Medway has joined forces with the local Trading Standards office to combat the increasing presence of loan sharks in the area. The campaign hopes to highlight the problem of illegal loans and give people information about ways to avoid getting into difficulties by borrowing money in this way. An estimated 310,000 households nationally are borrowing from illegal money lenders, more commonly known as loan sharks. These criminals will trap borrowers into a never ending spiral of debt, often resorting to extreme methods such as intimidation, threats and violence to enforce repayment. We will be working with the Illegal Money Lending Team to stop loan shark activity in the area and frontline staff have already been given some training to help them spot illegal money lenders. For more information from the DirectGov website about loan sharks and how to deal with them click here. If you are a victim of illegal money lenders you can contact the 24 hour confidential hotline: 0300 555 2222. Alternatively, you can text 'loan shark + your message' to 60003.

Mersea Road

A specialist supported housing scheme in Colchester that supports young people preparing to leave or having recently left the care of social services.

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Mosaic artwork launch

Photos from our event in May 2014 to launch a series of mosaics created by our customers in Hackney

Nails for Dementia

Our staff raise £250 for Alzheimer's Society by volunteering to give manicures to colleagues

New Dart Board for Martlet House

Martlet House had an old dart board which had seen better days and was little used.  Now, thanks to a grant from Family Mosaic, not only do we have a new dart board but also a stylish light to go with it! There is now an enthusiastic group of residents who meet one evening each week to throw their 'arrows' and have a friendly drink and a chat and as word gets around more people are starting to show an interest which is great!  Thanks to a chance remark to our Support Worker everything was arranged and settled in a matter of days and, although we are not likely to hear a cry of "one hundred and eighty" anytime soon, we're having fun!   Derek Davies Resident Martlet House

New Pathways2Work service to help get our customers into work

Paul Corcoran, our new Employment Liaison Officer, will be working with staff  to support their customers to get into work, training or volunteering. Paul will be providing tailored employment guidance and advice training for staff who can then pass this information on to the customers that they support. The training engages support workers with the challenges and barriers that our customers often face when trying to move into employment, and gives them practical methods to help customers into work such as a CV Creation Toolkit, which matches the skills and experience of customers to the area of work they wish to target. It is a step-by-step guide with templates aimed not only at producing a quality CV document, but helping customers realise their potential. There are plans to roll out the training to all our staff in Sussex, Hampshire and Kent and hopefully this will mean that our customers get all the help they need to improve their confidence and get involved in work, training or volunteering. For more information, please contact Alex Marshall, Communications Officer, on 01273 766 002.


Newhythe is a specialist supported housing scheme in Colchester for homeless young parents or single people who are expecting a baby.

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Newman House

Rehabilitation service for adults with long standing mental health needs in the Folkestone area of Kent.

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Specialist supported housing scheme for people with mental health issues in Rother, Hastings and East Sussex.

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Pathways2work ready to build on employment success

Customer achieves vocational qualifications and employment with support from their Support Worker. Support workers are ideally placed to help clients into employment and training as part of their move towards independence. As part of Family Mosaic’s commitment to supporting people into employment, Paul Corcoran from the Pathways2work team is working to build employability support capacity. Wade Parker was referred to us to support him in his new tenancy in summer 2011. Wade’s support worker, Andrew Pearson, assisted him to get his benefits in place, set up payment of his utilities, and even get a pull-out sofa to enable Wade’s two young children to stay with him. Once Wade was settled into his new home, his Support Worker encouraged Wade to develop his skills for the workplace by completing courses and gaining qualifications in Customer Service, Food Safety, Catering, Principles of Manual handling, and Health & Safety in the Workplace. Soon Wade’s efforts paid off and he successfully gained a part-time position at the historic Red Cow Inn in Folkestone. Wade’s immediate plans for the future are to increase his hours at work so he can become even more independent, and in the longer-term become a qualified licensee and manage his own

Paul Byrne Court

Sheltered housing scheme with support for people over the age of 65 in the Royal Borough of Kensington and Chelsea.

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Picnic in the Park

Customers from the New Forest and Eastleigh learning disabilities team come together to enjoy the annual picnic in the park in Eastleigh.

Promoting our new Winter Warmth service

We recently took the opportunity to promote our new Winter Warmth scheme at an event in Brighton & Hove. The event was an excellent opportunity for us to promote the  new Winter Warmth service to potential customers in Brighton and Hove. The Winter Warm Scheme is a new free service for anyone in Brighton and Hove over 65,  disabled or a single parent or a family with a child under 6 years old. The service can provide free melt- ice to customers during very cold weather, provide temporary lighting if the lights fail, or electric heaters and electric bed blankets if the heating has failed. It was an excellent opportunity to network with other local services, such as Age Concern, local Care Providers and other Council Services to promote our services. This new service is also available to people living within the larger East Sussex area and will be able to provide valuable support to vulnerable people during the cold winter months ahead. For more information about this service please contact Janet Geering, East Sussex Services Manager, on 020 7089 3307.

Ready, steady, go!

Residents and staff of Prescott House, an extra care scheme in Burgess Hill, were invited to attend the Tudor House nursery’s sports day following their visit to the scheme at Easter.

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Red Nose Day Money Raising

Two customers from a scheme for people with learning difficulties in Essex raise £350 for a very worthy cause

River Thames cruise

Customers from our Cambria Road service recently enjoyed a summer day cruise exploring the river Thames

Skydiving Daredevil

One of our residents from Midhurst recently raises £350 for the mental health charity MIND.

St Peter’s House

Sheltered housing scheme for people aged 55 and older, situated in Stamford Hill, Hackney.

Staff Raise Money for Macmillan

Staff enjoy the cakes whilst still raising money Staff members from Empire House in Medway baked cakes and goodies to raise money for Macmillan Cancer Support Coffee Morning on 28 September. Everyone paid £2 for a refillable hot drink and cake and after that each cake was charged at 50p each. So far the team has managed to raise £75 for this worthwhile cause.

Stanhope Court

Rehabilitation service for adults with long standing mental health needs in the Folkestone area of Kent.

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STEPS help to avoid eviction

Our STEPS service in East Sussex is helping Brian to avoid being evicted from his home and maintain a healthy, independent lifestyle

STEPS Service Tea Dance

Customers from our STEPS service in East Sussex enjoy an afternoon of tea and music in their annual Tea Dance

STEPS Staff Race a Dragon

A team of brave staff from our STEPS service in St Leonards raise money for St Michaels Hospice in Hastings.

Stubbers Activity Day

A group of customers from five different young people’s schemes in Essex recently went on a trip to the Stubbers activity centre in Upminster

Summer party at Prescott

Residents and staff from three local services came together to enjoy a fun-filled summer party at Prescott House in Burgess Hill last week.

The East Sussex Big Gathering

As an antidote to the February blues, the East Sussex Older People’s services put on an afternoon party to dance that grey away

Three-year olds light up Prescott

Prescott House, an extra care scheme in Burgess Hill, recently invited a group of 15 three-year olds from a local nursery to join staff and residents for a craft session.

We Celebrate Older People’s Day

Older People's Day at Marlborough House Staff and residents of Marlborough House in St. Leonard's celebrated Older People's Day with a range of activities and events around the scheme on 1 October. The sixth annual Older People's Day was a chance to celebrate the achievements and contributions that older people make to our community. Amongst the activities available at Marlborough House were a jumble sale, an Avon stall and a raffle. There was also an interesting health quiz that tested people's knowledge about how healthy food can help prevent illness. People were also able to take a break in the lounge at the scheme and watch a film showing a range of old Pathe Newsreels, bringing a slice of history back to the present day. Staff from the local support service, STEPS, were also on hand to offer advice to older people living in the local community who may need a little extra support. Everyone had a great time and enjoyed a free lunch after enjoying the activities on offer.

Welcome event in Winchester

A Welcome event was held at In Tech Planetarium and Science Centre in Winchester yesterday afternoon for all of the Care, Support and Home Improvemet Agency customers in the Hampshire area. This was an opportunity for the customers to meet Family Mosaic Group Operations Director Yvonne Arrowsmith, Head of Service for Hampshire Steve Curtis and Ann-Maree Purnell, Social Inclusion Officer. Yvonne spoke to the customers in the Planetarium about the opportunities in Family Mosaic that they could be involved in and about the 'Get Connected' and 'Greening Communities' projects.  She also outlined how to apply to the Social Inclusion budget to fund other projects and activities that would focus on Citizenship. The customers then had the opportunity to ask Yvonne questions followed by a presentation from Steve Curtis  on how the customers are able to get involved in the future Regional Forums. The customers were then treated to a short animation film about a rocket being launched to Mars accompanied by Rocket Man Elton John which was projected onto the dome of the planetarium. One customer remarked that it was brilliant and wanted to see it again! It was time for refreshments and we ate home made cakes and drank all the

Winning Handyperson Service

The East Sussex Handyperson Scheme has beaten off stiff nationwide competition to win the coveted ‘Handyperson Service of the Year’ award in the Foundations Home Improvement Agency Awards 2012. The service, which operates in East Sussex, including  the  Brighton & Hove areas, provides older or vulnerable people a trustworthy, reliable and affordable service doing  small jobs around the home. These small jobs can mean people are able to remain safe and secure in their own home for as long as they wish. The Handyperson Team, headed up by Manager Graham Towse, have worked really hard to build up the service and are all deservedly proud of achieving this award. For more information on the East Sussex Handyperson Service call:  0207 089 3293.