Sue Webster, receptionist for Rowan House in Colchester, recognised for excellent customer service
Supported living schemes in the Braintree, Halstead and Witham areas providing care 24 hours a day.
Residents of our specialist housing service for homeless people and families in Braintree welcome a new visitor!
A big summer party took place in Colchester for over 80 customers and staff.
How we helped a customer in Crawley to continue with her creativity after a stroke
Daniel Wislon wins silver Inter Spinal Unit Games
Working with the Institute of Mental Health to train and recruit people who have personal experience of mental distress
Sheltered housing scheme in Hackney, for people over the age of 55 in need of housing with additional care and support.
Supported housing scheme for teenage mothers and their babies.
We are thrilled to announce that, after many months of planning, organising and recruitment, our new East Sussex services are now up and running!
Specialist supported housing scheme specifically for male former rough sleepers with additional complex needs.
Finding support and growing in confidence after moving into a specialist mental health scheme in Bexhill.
Specialist residential home specifically for adults with learning disabilities, epilepsy and dysphagia in Grays, Essex.
The East Sussex Adaptations Service has beaten off stiff nationwide competition to win two awards in the Foundations Home Improvement Agency Awards 2013.
Pathways, a supported housing scheme in Bexhill for people with mental health issues, welcomes a new face
Supported housing schemes that provide support for single people, couples and families who are experiencing homelessness in Laindon and Wickford.
Residents and staff in Mid-Sussex raise money for people affected by the Grenfell Tower tragedy
Sheltered housing scheme for people over 55 years old in Ashford.
Residents at Berryfields Acquired Brain Injury Unit create a colourful bee home with its own ‘living roof'!
Registered care home specifically for adults with learning disabilities and dysphagia in Corringham, Essex.
Bellmaine Avenue gets a revamped sensory garden
Extra care scheme in Stoke Newington, for African Caribbean people over the age of 55 in need of housing with additional care and support.
Specialist supported housing scheme for young homeless people at risk in the Colchester area.
Specialist supported housing scheme for people with acquired brain injuries, situated in East Bay, Colchester.
The Southampton Older Persons and Disability Support services organised Christmas lunch in the Southampton Novotel with great success!
Staff and customers in Bexhill held a get together for residents and the local community
Sheltered scheme for adults over 55 years of age with support needs in Tunbridge Wells.
A collection of photos from our prom night for our customers in Braintree in November 2013
A service that provides care to people aged 18 and over in Braintree who may need some extra support to stay as independent as possible in their own home.
Supported housing scheme for single homeless young people with support needs in Witham, Essex.
Sheltered housing scheme in Southwark, for people over the age of 65.
In our North Essex Mental Health services, staff and customers have transformed the communal gardens of Plowright House in Colchester
Supported accommodation for young parents and families in Brighton.
Specialist supported housing scheme for people with mental health and substance misuse issues in the London Borough of Lambeth.
Specialist supported housing scheme specifically for people with alcohol and mental health issues but who may also have additional complex needs.
After identifying a healthier diet and improving cooking skills as goals for their personal development plans, a group of 10 of our service users were able to take-part in a 5 week cooking course. The course was funded through a personalisation grant provided by Supporting People programme, and was organised by our staff in partnership with Southampton City college to help customers achieve their personal development goals. As part of the course, participants were introduced to a variety of culinary skills and new ingredients through cooking a different dish each week. The course began with a simple pasta recipe and ended with a more complex goat’s cheese and tomato tart recipe. All 10 service users completed the course and were given a specially adapted cook book to take away with them so that they could continue developing their cooking skills at home. The course participants found it an enjoyable and motivating experience, and are looking forward to helping develop future courses. For more information please contact Alex Marshall, Communications Officer, on 01273 766 002.
Supported Housing scheme that provides support for people with severe and enduring mental health issues in Islington.
We are carrying out a customer satisfaction survey to see whether the services we are providing are meeting your expectations
Charles Harper House is a supported housing scheme in Basildon for people with learning difficulties and sensory issues.
Specialist supported housing service for young people with a learning disability in Colchester.
Domiciliary care service that provides a range of support services to people in Colchester and Tendring.
Supported housing scheme for homeless people in the Colchester area.
Family Mosaic customers were the stars of the show at the recent Colchester Youth Awards
Staff from our Essex floating support service are volunteering in a new project to help people with mental health issues in the area
Sheltered housing scheme in Dalston for people over the age of 55.
A group of our customers in Southampton came to a Confidence Building workshop in Central Hall to learn about ways to feel more positive and assertive. 12 customers from the Southampton Disabilities and Floating Support services attended the event and were encouraged to come up to a board displaying word and pictures depicting different moods such as anxious, calm and happy and to choose the one that best depicted how they felt. Shelley Edwards, the trainer from Progress to Success, then guided the group through several exercises showing how to build confidence including the 'wheel of confidence' where the attendees scored themselves from 1 to 10 on how confident they felt in different situations. One of those who attended who had initially chosen the word 'scared' to describe how they were feeling was then able to stand up in front of the group to feedback on one of the exercises that they had completed - a real transformation! All the customers worked really well together and ended up chatting happily about their experiences of the workshop. A couple of the attendees also said that they would like to try some Assertiveness and Positive Thinking Training in the future. For more information on
Sheltered housing scheme for people over the age of 55 in Ramsgate.
Short term direct access hostel for homeless individuals and families in Braintree, Essex.
An exhibition of art created by our customers, held at our head office in London in November 2013
Customers from the Southampton Disabilities service decided that they would like to get stuck in and make a range of sweet treats for the cake stall at the Jubilee Picnic in Eastleigh. So, they enrolled on a 5-week baking course at City College in Southampton so that they could learn the best way to keep people happy at the picnic! Hats on, aprons tied and sleeves rolled up ready, each week a step by step demonstration was given for making different treats. First on the menu were scones followed by millionaire shortbread biscuits in the second week, fairy cakes in the third week, and tray bakes, coated in lovely lemon drizzle or colourful cherries and almonds, in the fourth week. In the final week, bakers made a combination of these between them, resulting in a varied spread for the picnic the following day. Volunteers agreed prices with any profit going back into the social fund. The group thoroughly enjoyed themselves, learnt some new skills and the cake stall went down a treat.
Our second festival this year for our Care and Support customers was themed around helping people improve their health, wealth and wellbeing.
Residents at our Edmonds House sheltered housing scheme kick off the Christmas season with a party.
Our London Learning Disabilities customers use art to express their daily life and experiences working with Family Mosaic
Some of our Southampton customers attend the Paralympics to watch the wheelchair rugby.
Essex became a bit brighter this summer with a sudden increase in the number of tall, yellow sunflowers grown around the region
New recipe book is full of tips about planning your meals and eating a balanced diet with a selection of easy to follow, tasty recipes.
Our customers from Essex recently enjoyed the Camp Rock musical event at their local arts centre. Find out more...
Play highlights challenges and stigmas of dementia and family life
Photos from theatre play Dementia's Journey
Derek Crosfield House is a specialist service for homeless young parents or young people expecting a baby in Tendring.
Short term supported housing in Braintree, Essex for people who are homeless.
Sheltered housing scheme with support for people over the age of 65 in the London Borough of Newham.
Our customer Allan gives a personal account of his experience working on Princess Christian’s farm in Hildenborough
Reachout - the magazine about our Care & Support services.
Specialist supported housing scheme specifically for single homeless people who may also have additional complex needs.
Practical support, advice, adaptations, small handyperson jobs and information for older or disabled people in East Kent.
A service that offers practical support, advice, adaptations and information for older or disabled people in East Sussex.
Sheltered housing scheme with support for people over the age of 65 in the London Borough of Islington.
Two staff members from the Essex Outreach Support helped to promote their service recently at the Mayfest festival in Basildon. The annual festival is organised by the Rotary Club of Basildon Concord and brings local charities and community groups within Basildon Council areas together to showcase their work to the local community. Mayfest was held in Basildon town centre and despite the poor weather, over 50 different organisations had stalls and a great number of local people came along to enjoy the event. Denise Monk and Fiona Murray, both Outreach Support Officers from the Essex Outreach Service, had a stall to promote their service and raise awareness of the Peabody brand in the area. The service provides a range of visiting support to people around the Basildon area and can help with issues like financial hardship, health related problems and accessing or maintaining suitable accommodation. Denise enjoyed the day despite the rain; “The weather wasn’t in our favour but that didn’t stop the local Mayor stopping to say hello and help spread the word about Peabody. We also saw lots of our previous customers who recognised us and came along to say thank you.” L-R:
We support the Starts at Home campaign that aims to ensure that every person who needs extra support has a home that meets their needs
Specialist supported housing scheme for young people preparing to leave or having recently left the care of social services.
Home care service for adults with a range of different needs, living in their own homes in Essex.
The Essex Outreach service is piloting a new mobile service to help reach remote areas
Visiting support service for people living within the Essex area.
A great day was had by all recently as staff from care and support and HR went along to promote Peabody at Essex Pride in Chelmsford.
Dave Pugh from the North Essex Mental Health Service runs session for staff on how to best help customers with mental health issues
We celebrate the launch of a new contract to deliver accommodation based support services to young people in Essex
A group of customers and staff take part in an interesting debate about the upcoming European Union referendum
Family Mosaic has been successful in winning the contract to develop a new £10.5 million housing scheme, and provide extra care and support for older people in Romsey.
Supported living scheme specifically for adults with learning disabilities in Basildon, Essex.
We join the recruitment event for people interested in employment in social care
NHS South Kent Coast Clinical Commissioning Group commissions a pilot service with two additional posts
We join forces with Fixers to help young people across the UK to take action and tackle issues they feel strongly about.
We have been attending specialist job fairs around the county helping job seekers to see the benefit of working within the care and support sector
Two staff members from the Trailblazer initiative in Essex have been interviewed on their local BBC radio station
We will deliver a wide range of services making us one of the biggest home care providers in the South.
Photo booth causes a stir at the recent learning disabilities festival at Wanstead Rugby Club
Our customer festival in Essex offers a wealth of experiences and activities all aimed at improving health, wealth and wellbeing.
Customers explain what supported housing has meant for them and how it has improved their situation
Jamie Hedges tells us the amazing journey that led him to working for us and his aims for the future
Lisa Windley and Trina Colclough are the selected winners out of 12,984 nominations
A specialist supported housing scheme for people with learning disabilities or have experience of mental health issues in Dartford.
Specialist residential service for people with severe learning and physical disabilities in the Grays area of Essex.
We work with our Orlando House tenants to give their garden a much needed makeover.
Havering businessman Mr Clarke makes incredibly generous donation to families in need of carpets and furniture to set up a new home
Photos from the Get Healthy Get Active football re-match in August 2016
Our staff team takes on customers in Hackney for a re-match
Congratulations to Shanae Boorman-Leech, floating support caseworker from Essex who has been awarded a Gold Star in the March WOW awards
One of our officers from our floating support service in Shoreditch, has won a gold star in our November WOW awards
Acting neighbourhood manager Tim George wins a gold Wow! Award for supporting a 100-year-old customer with major home works
Two of our support workers for our Essex Care services from Charles Harper House have been awarded a Gold Star in the June WOW awards!
Bindy Vinall, a support worker from the Here to Help service in West Sussex, has won a gold star WOW Award
Congratulations to Jane from our Home Improvement Agency service who has been awarded a Gold Star in the May WOW awards!
Congratulations to Paul Goodwill for going the extra mile to support one of our customers in Charlton
Jodie Atkins wins award in recognition of the work that she has undertaken in supporting young people at Bernard Brett House
For the past three months we have been working with supported housing customers in East Sussex to help them make their communal areas greener and more welcoming. To start with customers came along to meetings to share what they thought about their outdoor areas and how they could be improved. When the plans had been agreed Greening Communities Project Worker Emma Reeves worked with customers and staff to help make the ideas a reality. Three sites have been chosen for this year; two teenage parent projects in Brighton and a mental health project in Hastings. The two outdoor spaces for the projects in Brighton proved to have very different challenges. Orlando House has a north facing courtyard which doesn’t receive any sunlight and Gocher Court has a larger court yard and some borders but is either scorching hot or in deep shade. It was quickly decided that for Orlando the emphasis would be to make it more comfortable for the customers children to play in and therefore plans for a soft rubber flooring are afoot. The fences will be painted jungle style and shade loving creepers and climbers will be used up the fence to give extra depth to the painting. At Gocher
We have developed a new Greening Communities project to support our customers to ‘Green’ areas of communal gardens or underused green spaces in the local community. This will involve working with vulnerable adults that are supported through our services including our Home Improvement Agencies. The new Greening Communities Project worker will work along side partner organisations and other internal services to support communities to realise their ideas in developing and improving open spaces. These projects will start with customer consultations and work through to delivery and eventual completion. These will include clearing days, planting days and on to creating edible spaces as well as developing natural play, sensory gardens and relaxation areas so that people can have a place to meet up and form long lasting friendships well after the project worker has handed it over to the customers to run. For more information on this or any other services that we deliver, please contact Alex Marshall, Communications Officer, on 01273 766 002. If you would like to get involved with other Social Inclusion projects, please contact Ann-Maree Purnell, Social Inclusion Officer, on 07785 724 983
Visiting support service for adults with learning disabilities living in the Greenwich area of London.
Greenwich Young People Floating Support Service offers visiting support to young people aged between 16 and 24 in the borough of Greenwich.
Visiting support service for adults with learning disabilities living in the Hackney area of London.
Support service that offers visiting support and accommodation to adults with mental health needs in Hackney.
Supported housing schemes that provide different levels of specialist housing for people with mental health needs in Hackney.
Tune in to our Southwood / Bells Project customers' radio show on NTSLive
Our Older People’s Floating Support Team in Hackney are running a fun fashion show to promote wrapping up well in the cold weather.
Our Hampshire HIA has recently completed a report on their work during the first quarter of 2105, from April to June
The East Sussex Handyperson Scheme collect the coveted 'Handyperson Service of the Year’ award in the Foundations Home Improvement Agency Awards 2012.
Bob Gerrard organises an unforgettable party for our customers in Redbridge
Our HAPi customers learn about various aspects of health through talks and demonstrations followed by a range of activities.
Visiting support service specifically for families, young people and teenage parents living in the London Borough of Haringey.
Our customers with Learning Disabilities in Pitsea attend our workshop to learn how to identify and report hate crime
Take part in our survey to let us know what you think about Reachout
The conference offers care and support providers the opportunity to discuss how they can continue to deliver high quality, modern services
Photos from our customer festival in May 2014
Photos from our customer festival in June 2014
Our project gets recognition for the impact it's having on our customers' health and wellbeing
Our customers tell us what they think of our Health and Wellbeing programme which we run in several London boroughs for people aged 50 and over.
A visiting support service that offers free housing support for people aged 60 and over in Chichester, Arun and Mid Sussex.
Our festival at Middleton Sports and Social Club attracted 100 customers who enjoyed a range of events and the beautiful weather
Short term support for people who live in Havering, are over the age of 16 and need help to develop their independent living skills.
Sheltered housing for the over 55 years of age in Folkestone.
One of our HIA customers from Kent shared his experiences at National Conference to demonstrate how these kind of services can help turn people’s lives around.
A service offering medium to long term accommodation and support with personal care to older adults with a variety of mental health needs.
The residents at Arthur Bliss House in Lindfield have made big plans to improve their outside space and, with a little help from some young visitors.
Previously part of Hyde Housing, In Touch Support has now joined Family Mosaic Housing. The acquisition brings 120 contracts, 4,200 clients, and another 500 staff into the Family Mosaic organisation. There will be no change to the day-to-day service for clients or loss of support staff as they will also move across with In Touch to Family Mosaic along with the existing contracts with local authorities.
Specialist supported scheme in Epping for people with learning disabilities who require 24 hour care.
Supported housing scheme for young people aged 16 - 21 who have housing support needs in the London Borough of Islington.
Supported housing scheme providing specialist support to people with learning disabilities in the London Borough of Southwark.
The specialist scheme for adults with learning disabilities is recognised for the innovative way it offers support
Our finance apprentice, Jamie Hedges is moving on to better and faster things in his new job.
Becoming independent and finding a place to call home after leaving care at a young person’s scheme in Colchester.
Supported accommodation for teenage parents living in Gravesend, Kent.
Customers from Southampton joined the Learning Disabilities New Forest service to celebrate the start of the Queen’s Diamond Jubilee weekend with a Picnic in the Park. Plans came together over several months, many ideas were bounced around and once everything was planned all the volunteers were given jobs to do to help the day run smoothly. Thankfully the winds and rain held off long enough to unload cars and safely pitch the gazebo, decked out in royal bunting. Red, white and blue tablecloths covered the cake stall, with cake stands assembled to hold dozens of cakes made by the Southampton Disabilities team. Elsewhere, volunteers looked after the popular lucky-dip and garden enthusiasts were drawn to the plant stall. The sun tried its best to shine through the cloud and everyone enjoyed a picnic and a look round the stalls before the Mayor arrived to enjoy the event. All in all, it was a very successful day along with raising extra money for the social fund to put towards future events.
Specialist service that provides short term visiting support in the London Borough of Kensington and Chelsea.
Visiting service offering free impartial advice aimed at people over the age of 50
Great success for our Kent Home Improvement Agency at two recent award ceremonies!
Customers enjoyed a wet and wild day out at the Royal Botanical Gardens, thanks to the Greening Communities team
Learning new life skills and making friends in a long term learning disability scheme in Southampton.
Sheltered housing scheme for people over the age of 60 in Woodford.
A new arts and crafts group launches at the King Edward Community Centre in Laindon, Essex.
A sheltered housing scheme with support for people over the age of 55 in Maidstone.
Specialist supported housing for people with mental health issues living in the London Borough of Lambeth.
Sheltered housing scheme with support for people over the age of 65 in the London Borough of Newham.
Read about fundraising initiatives to help others, the inspiration generated by our recent care conference, how to set up a workshop and much more
Read about our Health and Wellbeing summer festivals, how gardening can help you feel happier and much more
Find out what our customers have been up to over the summer along with information about safeguarding and much more!
Find out what customers of our various services across London, Essex and the South East have been up to over the summer
The spring and summer edition of Reachout is now out and includes a great range of stories and articles about what's been going on throughout our organisation. Included in this publication are the customers from London and Southampton who learnt more about diet and nutrition by attending healthy cooking courses, information about the new befriending service in Castle Point, the great Surrey Service User Cafe and much, much more! If you would like to have a look at the magazine, click Reachout Spring/Summer 2012.
The new edition of our care and support magazine is out with a range of great stories about our customers, our customer festivals, our new complaints procedure and much more.
A supported housing scheme in Braintree for single homeless young people aged between 16-25 years.
Photos from the Learning Disability Festival 2015 in Redbridge
Customers in Southampton are offered the opportunity to learn some new skills with some training sessions offered by us.
Customers from our Avalon Care Home recently got competitive when they took part in the local Lions Club Midsummer Sports Day.
How we helped a young family with their housing situation
Customer explains the event that changed his life and how he’s making his way back to independence
Staff from our care and support services in Havering help distribute presents to local families this Christmas
Sir Nicholas Soams visits our supported housing visiting support service in Earl Grinstead
Big Lottery Fund has granted us £10.000 to organise a variety of events for our older and disabled customers
A supported housing scheme in Braintree for homeless families and single young people aged between 16-25 years.
Specialist supported housing scheme for people who are recovering from alcohol or substance addiction and have mental health issues and additional complex needs.
Karen Mulle is presented with the award for excellence in partnership working at the Sussex Police Divisional Awards.
Practical support, advice, adaptations, small handyperson jobs and information for older or disabled people in Medway.
Our staff team in Medway has joined forces with the local Trading Standards office to combat the increasing presence of loan sharks in the area. The campaign hopes to highlight the problem of illegal loans and give people information about ways to avoid getting into difficulties by borrowing money in this way. An estimated 310,000 households nationally are borrowing from illegal money lenders, more commonly known as loan sharks. These criminals will trap borrowers into a never ending spiral of debt, often resorting to extreme methods such as intimidation, threats and violence to enforce repayment. We will be working with the Illegal Money Lending Team to stop loan shark activity in the area and frontline staff have already been given some training to help them spot illegal money lenders. For more information from the DirectGov website about loan sharks and how to deal with them click here. If you are a victim of illegal money lenders you can contact the 24 hour confidential hotline: 0300 555 2222. Alternatively, you can text 'loan shark + your message' to 60003.
Meet Nick and Paul, the two stars of a new Heart FM radio campaign in Essex.
Staff and customers at our Marsh Hill mental health service talk through their experiences of mental health
A specialist supported housing scheme in Colchester that supports young people preparing to leave or having recently left the care of social services.
Practical support, advice, adaptations, small handyperson jobs and information for older or disabled people in North, Mid and West Kent.
A service that provides person centred support both in supported accommodation and in the community through visiting support in Mid Sussex.
Photos from our event in May 2014 to launch a series of mosaics created by our customers in Hackney
Our staff raise £250 for Alzheimer's Society by volunteering to give manicures to colleagues
We raise £250 for Alzheimer's Society!
300 young dwarf camomile plants have been planted to improve the look of the outside space and bring joy to our residents
Martlet House had an old dart board which had seen better days and was little used. Now, thanks to a grant from Family Mosaic, not only do we have a new dart board but also a stylish light to go with it! There is now an enthusiastic group of residents who meet one evening each week to throw their 'arrows' and have a friendly drink and a chat and as word gets around more people are starting to show an interest which is great! Thanks to a chance remark to our Support Worker everything was arranged and settled in a matter of days and, although we are not likely to hear a cry of "one hundred and eighty" anytime soon, we're having fun! Derek Davies Resident Martlet House
Family Mosaic has been awarded funding to make the homes of older or vulnerable people more energy efficient or easier to keep warm
We celebrate a year of Carepoint and launch new Here to Help service in Romford
Paul Corcoran, our new Employment Liaison Officer, will be working with staff to support their customers to get into work, training or volunteering. Paul will be providing tailored employment guidance and advice training for staff who can then pass this information on to the customers that they support. The training engages support workers with the challenges and barriers that our customers often face when trying to move into employment, and gives them practical methods to help customers into work such as a CV Creation Toolkit, which matches the skills and experience of customers to the area of work they wish to target. It is a step-by-step guide with templates aimed not only at producing a quality CV document, but helping customers realise their potential. There are plans to roll out the training to all our staff in Sussex, Hampshire and Kent and hopefully this will mean that our customers get all the help they need to improve their confidence and get involved in work, training or volunteering. For more information, please contact Alex Marshall, Communications Officer, on 01273 766 002.
We have a new name and website for our Home Improvement Agencies!
Volunteers turn the garden at our Bellmaine Avenue supported living scheme into a more accessible outdoor space
Newhythe is a specialist supported housing scheme in Colchester for homeless young parents or single people who are expecting a baby.
A Family Mosaic customer from our supported living service in Braintree has achieved his goal
Rehabilitation service for adults with long standing mental health needs in the Folkestone area of Kent.
Specialist service consisting of a range of supported housing for people that have experienced mental health problems.
Short term accommodation to newly homeless single homeless people in the London Borough of Islington.
Photos from our festival to celebrate the International Older People's Day in Middleton-on-sea
Our customers enjoy a day in the sun at High Woods Country Park in Colchester organised by our Greening Communities team
Adults and children alike enjoy seeing animals like Meerkats, Otters and Wallabies for the first time
Our Outreach Support Service has been successful in winning the ‘Forward Thinking Innovation’ prize at the Essex Supplier Recognition awards
Extra care scheme in Clapton, for people over the age of 55 in need of housing with additional care and support.
Sheltered housing scheme for people over 55 years of age in Stury.
Specialist supported housing scheme for people with mental health issues in Rother, Hastings and East Sussex.
Customer achieves vocational qualifications and employment with support from their Support Worker. Support workers are ideally placed to help clients into employment and training as part of their move towards independence. As part of Family Mosaic’s commitment to supporting people into employment, Paul Corcoran from the Pathways2work team is working to build employability support capacity. Wade Parker was referred to us to support him in his new tenancy in summer 2011. Wade’s support worker, Andrew Pearson, assisted him to get his benefits in place, set up payment of his utilities, and even get a pull-out sofa to enable Wade’s two young children to stay with him. Once Wade was settled into his new home, his Support Worker encouraged Wade to develop his skills for the workplace by completing courses and gaining qualifications in Customer Service, Food Safety, Catering, Principles of Manual handling, and Health & Safety in the Workplace. Soon Wade’s efforts paid off and he successfully gained a part-time position at the historic Red Cow Inn in Folkestone. Wade’s immediate plans for the future are to increase his hours at work so he can become even more independent, and in the longer-term become a qualified licensee and manage his own
Sheltered housing scheme with support for people over the age of 65 in the Royal Borough of Kensington and Chelsea.
The aim of Starts at Home is to help persuade the Government to ensure that every person who needs extra support has a home that meets their needs.
A group of customers from a supported housing scheme in London recently took part in peer support training sessions.
Our customer, Jamie, writes about what brought him to be involved with our training initiative
Our project helps over 65 customers from our older people’s services in London to create their own personalised Christmas cards
Customers from the New Forest and Eastleigh learning disabilities team come together to enjoy the annual picnic in the park in Eastleigh.
Sheltered housing scheme in Southwark, for people over the age of 65.
Customers from the Avalon Care Home in Essex recently put their baking skills to the test raising money for the Red Cross.
Extra care housing scheme for older people with care needs in Burgess Hill.
A group of young people help transform an outside space used by young parents and their children in Brighton.
We recently took the opportunity to promote our new Winter Warmth scheme at an event in Brighton & Hove. The event was an excellent opportunity for us to promote the new Winter Warmth service to potential customers in Brighton and Hove. The Winter Warm Scheme is a new free service for anyone in Brighton and Hove over 65, disabled or a single parent or a family with a child under 6 years old. The service can provide free melt- ice to customers during very cold weather, provide temporary lighting if the lights fail, or electric heaters and electric bed blankets if the heating has failed. It was an excellent opportunity to network with other local services, such as Age Concern, local Care Providers and other Council Services to promote our services. This new service is also available to people living within the larger East Sussex area and will be able to provide valuable support to vulnerable people during the cold winter months ahead. For more information about this service please contact Janet Geering, East Sussex Services Manager, on 020 7089 3307.
A Hackney reading group celebrated Black History Month by choosing a range of publications by black authors
Residents and staff of Prescott House, an extra care scheme in Burgess Hill, were invited to attend the Tudor House nursery’s sports day following their visit to the scheme at Easter.
Two customers from a scheme for people with learning difficulties in Essex raise £350 for a very worthy cause
A service offering support to people with a variety of mental health needs in the London Borough of Redbridge.
Customers from our Cambria Road service recently enjoyed a summer day cruise exploring the river Thames
Sheltered housing scheme in Finsbury Park, Hackney, for people over the age of 55.
Customers in West Sussex recently held an art exhibition of their work
Visiting support service for adults with a range of different needs living in the Shoreditch area of London.
One of our residents from Midhurst recently raises £350 for the mental health charity MIND.
Sheltered housing scheme for people over the age of 55 in Aylesham.
Our customers enjoy a day of activities and fun at Southampton Football Club’s St Mary’s stadium
Southampton customers come together to pick up new skills from each other and local organisations.
Customers across different teams paint pictures of places or people that are meaningful to them
Visiting support service for people living in Southend experiencing a range of problems that are impacting on their health, housing or financial wellbeing.
Visiting support service for adults with learning disabilities living in Southwark or Lambeth.
Extra care scheme in Stoke Newington, for people over the age of 55 in need of housing with additional care and support due to dementia, physical disability or mental health issues.
Supported housing scheme for adults with severe and long-lasting mental health issues based in Islington.
Our Social Inclusion team organises a day out at Southampton City Football Club for our sheltered housing customers
Sheltered housing scheme for people aged 55 and older, situated in Stamford Hill, Hackney.
We have launched a brand new enhanced sheltered housing service in Stamford Hill, Hackney
Staff enjoy the cakes whilst still raising money Staff members from Empire House in Medway baked cakes and goodies to raise money for Macmillan Cancer Support Coffee Morning on 28 September. Everyone paid £2 for a refillable hot drink and cake and after that each cake was charged at 50p each. So far the team has managed to raise £75 for this worthwhile cause.
Rehabilitation service for adults with long standing mental health needs in the Folkestone area of Kent.
The service, covering Hastings and Rother, has helped customers access a range of benefits, grants and savings
Our STEPS service in East Sussex is helping Brian to avoid being evicted from his home and maintain a healthy, independent lifestyle
Our STEPS service in East Sussex has been successful in supporting older people in Hastings and Rother to generate over £600,000 since December 2016
Customers from our STEPS service in East Sussex enjoy an afternoon of tea and music in their annual Tea Dance
A team of brave staff from our STEPS service in St Leonards raise money for St Michaels Hospice in Hastings.
Free short term support service for people living in their own homes in Hastings and Rother.
A group of customers from five different young people’s schemes in Essex recently went on a trip to the Stubbers activity centre in Upminster
Residents and staff from three local services came together to enjoy a fun-filled summer party at Prescott House in Burgess Hill last week.
Photos from the Greening Communities’ Tallest Sunflower competition
Supported housing scheme for adults with learning disabilities and other support needs in Pembury, Kent.
Here to Help, Peabody’s visiting support service in Havering, has been shortlisted in the ‘Support and Care Team of the Year’ category at the National Housing Heroes Awards.
We win the Partnership Change Maker award at the Latin American Women’s Aid Awards
Visiting support service for adults with a range of different needs living in the Sutton area of Surrey.
How we helped one of our customers to achieve something she never dreamt was possible
No fowl play, just a free chicken lunch!
Specialist supported housing scheme that supports eight young people leaving social services care in Laindon.
Two care and support service in London and Burgess Hill took part in the MacMillan Coffee morning to raise money for cancer.
As an antidote to the February blues, the East Sussex Older People’s services put on an afternoon party to dance that grey away
A supported housing scheme for adults with learning disabilities and other support needs in Tunbridge Wells.
Sheltered housing scheme for people over the age of 55 in Whitstable.
Residents in a mental health supported housing scheme are benefitting from a therapy dog.
We have been nominated for three awards in this year’s national WOW Awards Finalists celebration
Prescott House, an extra care scheme in Burgess Hill, recently invited a group of 15 three-year olds from a local nursery to join staff and residents for a craft session.
Visiting support service that can help you improve your housing conditions along with your health and wellbeing.
Specialist supported scheme in Epping for people with learning disabilities who require 24 hour care.
A collection of 6 two bedroom flats on a housing estate with support for people with mental health issues and learning disabilities.
Older People's Day at Marlborough House Staff and residents of Marlborough House in St. Leonard's celebrated Older People's Day with a range of activities and events around the scheme on 1 October. The sixth annual Older People's Day was a chance to celebrate the achievements and contributions that older people make to our community. Amongst the activities available at Marlborough House were a jumble sale, an Avon stall and a raffle. There was also an interesting health quiz that tested people's knowledge about how healthy food can help prevent illness. People were also able to take a break in the lounge at the scheme and watch a film showing a range of old Pathe Newsreels, bringing a slice of history back to the present day. Staff from the local support service, STEPS, were also on hand to offer advice to older people living in the local community who may need a little extra support. Everyone had a great time and enjoyed a free lunch after enjoying the activities on offer.
A Welcome event was held at In Tech Planetarium and Science Centre in Winchester yesterday afternoon for all of the Care, Support and Home Improvemet Agency customers in the Hampshire area. This was an opportunity for the customers to meet Family Mosaic Group Operations Director Yvonne Arrowsmith, Head of Service for Hampshire Steve Curtis and Ann-Maree Purnell, Social Inclusion Officer. Yvonne spoke to the customers in the Planetarium about the opportunities in Family Mosaic that they could be involved in and about the 'Get Connected' and 'Greening Communities' projects. She also outlined how to apply to the Social Inclusion budget to fund other projects and activities that would focus on Citizenship. The customers then had the opportunity to ask Yvonne questions followed by a presentation from Steve Curtis on how the customers are able to get involved in the future Regional Forums. The customers were then treated to a short animation film about a rocket being launched to Mars accompanied by Rocket Man Elton John which was projected onto the dome of the planetarium. One customer remarked that it was brilliant and wanted to see it again! It was time for refreshments and we ate home made cakes and drank all the
Art work by our sheltered housing customers in West Sussex
Support and personal care to people who live in their own housing association properties in West Sussex.
The East Sussex Handyperson Scheme has beaten off stiff nationwide competition to win the coveted ‘Handyperson Service of the Year’ award in the Foundations Home Improvement Agency Awards 2012. The service, which operates in East Sussex, including the Brighton & Hove areas, provides older or vulnerable people a trustworthy, reliable and affordable service doing small jobs around the home. These small jobs can mean people are able to remain safe and secure in their own home for as long as they wish. The Handyperson Team, headed up by Manager Graham Towse, have worked really hard to build up the service and are all deservedly proud of achieving this award. For more information on the East Sussex Handyperson Service call: 0207 089 3293.
A service which supports people in the Crawley area to keep their homes warm and energy efficient during the winter months.
Registered care home specifically for adults with learning disabilities in Corringham, Essex.
Family Mosaic’s Hackney Mental Health service is hosting an event on Schizophrenia on Friday 10 October 2014.