Customer achieves vocational qualifications and employment with support from their Support Worker.

Support workers are ideally placed to help clients into employment and training as part of their move towards independence. As part of Family Mosaic’s commitment to supporting people into employment, Paul Corcoran from the Pathways2work team is working to build employability support capacity.

Wade Parker was referred to us to support him in his new tenancy in summer 2011. Wade’s support worker, Andrew Pearson, assisted him to get his benefits in place, set up payment of his utilities, and even get a pull-out sofa to enable Wade’s two young children to stay with him.

Once Wade was settled into his new home, his Support Worker encouraged Wade to develop his skills for the workplace by completing courses and gaining qualifications in Customer Service, Food Safety, Catering, Principles of Manual handling, and Health & Safety in the Workplace.

Soon Wade’s efforts paid off and he successfully gained a part-time position at the historic Red Cow Inn in Folkestone.

Wade’s immediate plans for the future are to increase his hours at work so he can become even more independent, and in the longer-term become a qualified licensee and manage his own pub.

Wade’s advice to other customers out of work is: “Don’t lose your confidence.” He found that taking part in training courses helped prepare him for employment by increasing his confidence and providing him with new skills.

There are plans to roll-out employability support training to all our staff in Sussex, Hampshire and Kent. In the meantime, if you have any customers who have achieved education, training or employment goals with our support, please contact Paul Corcoran on 07507 761256 or