STEPS is a free short term support service for people living in their own homes in Hastings and Rother commissioned by East Sussex Supporting People Team.

Where we can help

East Sussex

Who we support

Older people

About the service

STEPS provides support to people who need help to manage and maintain their independence at home. The service is available to anyone aged 60 and over facing housing difficulties.

We can provide support with:

  • Managing household bills and debts
  • Obtaining daily living equipment
  • Looking into more suitable accommodation
  • Keeping warm and reducing energy bills
  • Dealing with tenancy and mortgage worries
  • Ensuring your home is safe

In addition to supporting with housing issues STEPS also provides support with:

  • Accessing benefit advice and debt management
  • Managing long term physical health conditions
  • Finding community transport
  • Taking part in healthy living activities
  • Accessing local social groups or activities in their area
  • Accessing advice and support for their carer
  • Approaching other organisations
  • Getting online

Please note: referrals must have a housing support issue to be accepted onto STEPS. Any other support  is provided in addition to this.

Referrals

If you live in Hastings or Rother:

Tel: 0300 123 2422
Text: 07944 140 016
Email: referrals@stepseast.co.uk

If you live in Eastbourne, Lewes or Wealden:

Phone: 01323 436 414
Text: 07970 668 106
Email: referrals@stepswest.co.uk

To make a referral, please complete our referral form.

Referred customers are contacted by phone within 24hrs [1 working day] of receiving their referral and visited within 7  working days to have your support needs assessed.

You can find more information about our service in our leaflet.

People aged under 60 facing housing difficulties can access support by contacting Home Works on 01273 898 700 or by emailing referrals@home-works.org.uk

Referrals

If you live in Hastings or Rother:

Tel: 0300 123 2422
Text: 07944 140 016
Email: referrals@stepseast.co.uk

If you live in Eastbourne, Lewes or Wealden:

Phone: 01323 436 414
Text: 07970 668 106
Email: referrals@stepswest.co.uk

To make a referral, please complete our referral form.

Referred customers are contacted by phone within 24hrs of receiving their referral and visited within 7 working days to have your support needs assessed.

You can find more information about our service in our leaflet.

People aged under 60 facing housing difficulties can access support by contacting Home Works on 01273 898 700 or by emailing referrals@home-works.org.uk.

Contact Details

Tel: 0300 123 3456
Email: careandsupport@peabody.org.uk