The awards are a celebration of excellence within the care sector

The Great British Care Awards pay tribute to those who have demonstrated outstanding service within their field of work.

Kell Byer, a support worker in the Ivydale Road learning disability service in Southwark, has been shortlisted in the Home Care Worker Award category for the London region. In the South region Fiona Dianin, Team Manager for three learning disability services, has been shortlisted for the Team Leader category and Megan Boatman, Care Support Worker in a physical and learning disability service, has been successful in the Care Home Worker category.

All three entries have excelled in their individual roles, showing a real commitment to their customers, colleagues and teams.

  • Kell (centre, above) was nominated for the awards following on from his work with a customer with autism and low self-esteem. John* was so shy around other people that he would only leave home wearing a hat and sunglasses. Kell worked patiently with him to slowly build up his confidence, using praise to help give the extra motivation John needed.
  • Fiona (centre of main photo at top of page) nomination was a result of the amazing support she shows to her team in their learning disability services. She manages staff across three different sites, demonstrating high standards for her staff to follow and helping make sure all the customers and staff can achieve their best outcomes.
  • And finally, Megan (below) worked tirelessly to find a suitable pool for her customer Susan to access that would be fit for her needs and enable her to fulfil her dream of going swimming. Megan simply wouldn’t take no for an answer and despite plenty of set-backs, managed to eventually find a suitable venue and secure a weekly session for Susan.
    All three of the nominations were supported by the customers and staff involved in the nominees services. In Kell’s case, John said that; “Kell helped me to be more confident and independent” with his team leader Barbara Karakus adding:

“Every single day Kell does something extraordinary for the customers – his creativity seems to be unlimited.”

Fiona’s team were all incredibly thankful for her dedication and support:

“Fiona always arrives with a smile and a happy greeting for everyone. In spite of the overwhelming amount of work she has, Fiona consistently finds ways to support her team and customers. She is an excellent team leader, highly valued by us all.”

And Megan’s manager Michelle Sibley was really impressed with all her hard work:

Megan understood how important it was for Susan to be able to achieve her dream. Support isn’t just about doing the basics, it’s about really understanding what’s important to our customers, helping them achieve and thrive, and this is exactly what Megan has done for Susan.”

The next step is for all the nominees to be interviewed by the judging panel over the next couple of weeks, after which the winners will be announced in two separate ceremonies in London and Brighton.

*Not his real name